tradedeq
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Get In Touch

Whether you have questions about our beta program, need technical support, or want to explore partnership opportunities, we’re here to help.

Contact Methods

Email Support

General Inquiries & Beta Applications
hello@tradedeq.com  Response time: 24-48 hours
Technical Support (Beta Users)

support@tradedeq.com
Response time: 12-24 hours for beta users

Bug Reports & Feature Requests
feedback@tradedeq.com All reports acknowledged within 24 hours
Business Partnerships
partnerships@tradedeq.com For broker integrations, data providers, or strategic partnerships
Media & Press Inquiries

press@tradedeq.com

Community Support

Discord Community
Join our private beta user community for real-time discussions, peer support, and direct access to our development team. [Join Beta Discord] (Link provided upon beta acceptance)
Response Times
  1. General questions: Usually answered within hours by community

  2. Technical issues: Team members check Discord 2x daily

  3. Feature discussions: Ongoing community conversations

Contact Form

For detailed inquiries that don't fit standard categories:

Form Fields:

  1. Full Name
  2. Email Address

  3.  Subject Category (Beta Application/Technical Support/Partnership/Other)

  4. Detailed Message
  5. Current Trading Experience (if relevant)

Company Information

TRADEDEQ LLC

135 Weston Road

Weston, FL 33326

Business Hours:

Monday-Friday: 9 AM – 6 PM EST

Weekend support available for critical beta issues

Follow Our Development

Stay updated on platform development and beta program updates:
  1. LinkedIn: Company updates and industry insights
  2. Twitter/X: Development updates and market commentary 
  3. YouTube: Tutorial videos and platform demos

  4. Blog: Educational content and feature announcements

Beta Program Specific

Application Status Questions

If you’ve applied for beta access and haven’t heard back within 10 business days, please email hello@tradedeq.com with “Beta Status Inquiry” in the subject line.

Current Beta Users

Use Discord for fastest response, or email support@tradedeq.com for account-specific issues.

Partnership Opportunities

We're interested in partnerships with:
  1. Brokerage firms for integration opportunities

  2. Educational platforms for content collaboration

  3. Technology providers for data and infrastructure

  4. Trading communities for user development
Initial partnership discussions can be directed to partnerships@tradedeq.com.

Media Kit

Stay updated on platform development and beta program updates:

Journalists and content creators can request our media kit, including company backgrounds, founder interviews, and platform screenshots at press@tradedeq.com.

Get Beta Access
Join Community Discord

Feel free to keep in touch with us

Feel free to keep in touch with us

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Our Office

Jln Cempaka Wangi No.22 Jakarta - Indonesia

Email

support@yourmail.tld hello@yourmail.tld

Phone & Fax

+6221.2002.2012 +6221.2002.20123 (Fax)

Let's Talk

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